Returns & Refunds Policy

Thank you for your purchase. We hope you are happy with your purchase and we put every effort to ensure that the goods reach you in the expected condition. However, should you receive a damaged or defective item, you may return it to us for an exchange, or a full refund if the replacement stock is not available. Please see below for more information on our return policy.

Return Requirements

All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

Return Process

To return an item, please email customer service at eshop@god.com.hk to obtain confirmation about the return. Our customer service team will provide the necessary information to effect this.

Please note, we will only be responsible for return shipping charges upon confirmation that the damage and/or defect is not due to wear and tear and/or incorrect usage. We also strongly recommend that you use a trackable method to mail your return as we cannot process returns which fail to reach us.

Refunds / Replacements

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least fourteen (14) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

Exceptions

The following items cannot be returned or exchanged:

Tailor-made items
Displayed items
Promotional items
Breakable items
Items damaged through normal wear and tear

Please Note

Sale items are FINAL SALE and cannot be returned.

Questions

If you have any questions concerning our policies, please contact us at: eshop@god.com.hk

GOD's Greatest Gifts

At GOD, we have such an enormous collection of giftable goodies, of such varied types at accessible price points,
that it’s almost too hard to pick just a few things out – but we're here to help with that!

For the homebody

We have a plethora of home accessories. Our handcrafted soy wax candles feature the legendary three dragon Mahjong tiles. In the custom Hong Kong scent of ginger lily, these exclusive candles will put a smile on any face. What better way to cosy up than with a glass of wine, playfully decorated with our Hong Kong street sign wine markers.

Speaking of street signs, our ceramic trays are the perfect carriers for small items. You'll steal the show serving up a platter of gifts to your loved ones.

Shop Now!

For the Traveller

With so many people flying abroad for the holidays, it’s hard to get them something they’ll appreciate before they take off. Consider sending them off with a fresh GOD luggage tag, which will give your luggage a pop of colour that’ll be unmistakable on the carousel. You can’t go wrong with the classic—Delay No More.

No More Delay!

For the Cultured

Anyone who was around Hong Kong during the 90’s will know the legend of Tsang Tsou-Choi – the King of Kowloon. Approaching the 20-year anniversary of our previous collaboration with the King, we’re celebrating his legacy with a capsule collection of knitwear featuring his original GOD print. Our pullover fits beautifully as an oversized, unisex piece – a gift for all sizes.

For the Kids

Kids are notoriously difficult to shop for, but that won’t stop the savvy GOD shopper. Our evergreen kid’s tees are sure to please, and the “Made in Hong Kong” print raises particular interest from the fun-loving parent. If you’d rather be the fun uncle/auntie, our selection of kid’s toys and puzzles will put the youth on your side. The City Story building bricks add a splash of Hong Kong culture to every child’s favourite toy, and you can’t go wrong with the classic Star Ferry.

For the Person who has Everything

Some people happen to have everything, and only something truly special will make their holiday season. At GOD, one item in particular comes to mind: the Chinese Denim Jacket. Fusing the traditional Chinese elements of knot buttons and a mandarin collar onto the classic Western silhouette of the denim jacket, this one-of-a-kind piece will change the hearts of even the toughest Grinch.

For those still looking

This is just a taste of what we have available at GOD! Check out the rest of our e-shop for more,
or come to one of our locations across Hong Kong for inspiration. We have something for anyone to find.